HELP CENTER

Frequently Asked Questions

Find answers to common questions about our services, pricing, and processes

What is included in the kickoff fee?

The kickoff fee covers initial setup, design consultation, custom website development, and deployment. It's a one-time investment to get your project started.

Can I upgrade my plan later?

Absolutely! You can upgrade to a higher tier at any time. We'll credit your existing investment toward the new package.

What is included in the monthly maintenance fee?

The monthly fee covers ongoing hosting, security updates, technical support, analytics reporting, access to your AI Voice Agent, and ensures your website stays secure, fast, and up-to-date with the latest features. You can continue or cancel your monthly plan at any time.

Do you offer custom packages?

Yes! If none of our standard packages fit your needs, we can create a custom solution tailored to your specific requirements.

What is the 24/7 AI Voice Agent?

Our AI Voice Agent is an intelligent chatbot and voice assistant that helps your customers schedule appointments, answer questions, and engage with your business around the clock. Each plan includes different usage limits for voice minutes and chat interactions.

How does the monthly fee work?

The monthly fee covers ongoing maintenance, hosting, security updates, technical support, analytics reporting, and access to your AI Voice Agent. It ensures your website stays secure, fast, and up-to-date with the latest features.

What is included in the Complimentary CRM?

Our complimentary CRM helps you manage customer relationships, track leads, and organize contacts. The Core plan includes up to 1000 contacts, while Performance and Signature plans offer unlimited contacts with advanced features.

Can I add e-commerce to my existing website?

Yes! E-commerce functionality is available starting with the Performance plan. We can integrate payment gateways, product catalogs, and shopping cart features. The Performance plan supports up to 100 items, while the Signature plan handles up to 600 items with multiple payment options.

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